qq7711 Privacy Policy —
Your Information Is Protected
Here you will find a detailed description of how your personal information is collected, used, and protected on the qq7711 platform.
qq7711 is committed to protecting the privacy of its users. This privacy policy has been prepared in accordance with Bangladesh and international data protection standards. When you open an account on qq7711, use our services, or browse our website, you are considered to have accepted the terms of this policy. Please read the full policy carefully.
Types of Information Collected
Personally Identifiable Information
When you register on qq7711, we may collect the following information:
- Full name, date of birth, and gender
- Email address and mobile number
- Current address and nationality
- National ID card or passport details (for identity verification)
Financial Information
We collect the following to process transactions:
- bKash, Nagad, Rocket, or bank account numbers
- Deposit and withdrawal history
- Transaction date, amount, and method
Activity-Related Information
Information related to your use of the platform:
- Betting and gaming history
- Login time, session length, and device used
- Preferred games, bonus usage, and VIP level
- Records of contact with customer support
Technical Information
Information automatically collected from your device and internet connection:
- IP address and device identifiers
- Browser type and operating system
- Information obtained from cookies and web beacons
How Information Is Collected
qq7711 collects information in the following ways:
- Directly Provided Information: Information you provide through registration forms, the identity verification process, and contact with customer support.
- Automated Data Collection: Information collected by technical means while you use our website and platform.
- Information from Third Parties: Information received from identity verification agencies, fraud prevention services, and payment processors.
- Payment Transactions: Financial information collected during transactions made via bKash, Nagad, Rocket, or bank transfer.
Purpose of Using Information
Account Management and Service Delivery
Information is used to create and manage your qq7711 account, verify your identity, and complete deposit and withdrawal processes. Records of every transaction above ৳500 are stored securely.
Security and Fraud Prevention
Information is used to protect your account from unauthorized access, detect suspicious activity, and comply with anti-money laundering (AML) regulations.
Ensuring Responsible Gaming
Information is analyzed to monitor playing patterns, identify problematic gaming behavior, and provide support where needed. This is part of the responsible gaming policy.
Communication and Marketing
Subject to your consent, qq7711 may send you bonus offers, promotions, and important updates. You can opt out of these communications at any time.
Service Quality Improvement
By analyzing user experience, we continuously improve our platform's performance, game selection, and customer service quality.
Data Storage and Security
Encryption Technology
qq7711 keeps all your personal and financial information secure through SSL (Secure Socket Layer) encryption technology. The highest standard of encryption is used during data transmission.
Secure Server Infrastructure
Your information is stored in high-security data centers. Server access is strictly controlled, and only authorized personnel can access the data.
Internal Access Controls
qq7711 staff are only given access to information necessary for their work. Strict disciplinary action is taken in cases of data security breaches.
Regular Security Reviews
Our security systems are regularly audited by third-party experts. Any security vulnerabilities found are addressed immediately.
Sharing Information with Third Parties
qq7711 never sells your personal information or transfers it to third parties for commercial purposes. Information may be shared in a limited way only in the following cases:
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners.
- Identity Verification Services: With authorized identity verification agencies to complete the KYC (Know Your Customer) process.
- Fraud Prevention Agencies: To meet legal requirements for preventing financial fraud and money laundering.
- Legal Obligations: To comply with applicable laws in Bangladesh or orders from a competent court.
- Game Software Providers: Only information necessary for game operation is shared with partners such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe.
All of the above third parties operate under strict confidentiality agreements and may not use your information for their own business purposes.
Cookie Policy
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. qq7711 uses cookies for the following purposes:
- Essential Cookies: Maintaining login sessions, ensuring security, and running core platform functions.
- Performance Cookies: Collecting anonymous statistics to improve website speed and performance.
- Functional Cookies: Remembering your language preferences and other settings.
- Analytics Cookies: Analyzing user behavior to improve service quality.
Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some qq7711 services to not function properly.
Privacy of Minors
qq7711 is a platform operated exclusively for users aged 21 and above. We do not intentionally collect personal information from any minor.
- Age is verified during registration, and no one under the age of 21 may open an account.
- If a minor has accidentally provided information, please contact us and we will delete that information immediately.
- Parents and guardians are requested to ensure that their children do not use this platform.
Your Rights
Right to Access Your Information
You may request a copy of your personal information held by us at any time. This request can be made through customer support.
Right to Correct Your Information
If there are any errors in your information, you may have them corrected. This change can be made through account settings or customer support.
Right to Delete Your Information
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a set period due to legal obligations.
Right to Object to Processing
You may object at any time to the use of your information for marketing or analytics purposes. We will consider such a request immediately.
Right to Data Portability
You may request to receive your information in a structured, commonly used format.
Right to Withdraw Consent
You may withdraw any consent you have previously given at any time. However, this will not affect any processing that took place before the withdrawal.
To exercise any of the above rights, please contact us via our 24/7 live chat or by email.
Data Retention Period
qq7711 retains your personal information only for as long as necessary:
- Active Accounts: Information is retained for as long as the account remains active.
- Closed Accounts: Financial transaction records are retained for a set period after account closure to meet legal and regulatory obligations.
- Fraud Prevention: Certain information may be retained for an extended period to detect and prevent fraudulent activity.
- Marketing Data: Marketing communications will be stopped immediately after you opt out.
Once the set period has passed, information is securely deleted or anonymized.
Policy Changes
qq7711 reserves the right to update this privacy policy when necessary. If significant changes are made to the policy:
- A notice will be sent to your registered email address.
- The "Last Updated" date at the top of this page will be changed.
- A notification about the updated policy may be shown when you log in to the platform.
Continuing to use the platform after changes have been made will be considered as your acceptance of the new policy. We therefore recommend reviewing this page regularly.
Contact
If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact us:
Live Chat: Available 24/7 — Support in Bengali
Email: [email protected]
Response Time: Usually within 24 hours (BST)
When sending a privacy-related request, please include your registered email address and username so we can verify your identity quickly.
For more information
Read our other policies and terms, and stay safe.